CUSTOMER CARE
Please read these terms before using the Gym Angels website or placing an order. They explain the basic rules that apply to browsing and shopping with us.
Last updated: October 2026
By using this website, you agree to use it lawfully and not to interfere with its security or operation. Website content, product descriptions, images, branding, and design are provided for personal shopping and informational purposes and must not be copied or reused without permission, except where allowed by law.
We aim to show products, colours, sizing, and descriptions as accurately as possible. Display settings may affect how colours appear, and product availability can change without notice. We may correct errors or update product information where necessary.
Placing an order is an offer to purchase. An order confirmation acknowledges receipt but does not necessarily mean the order has been accepted. Acceptance and payment processing are handled through the checkout process. Prices, applicable taxes, delivery charges, and available payment methods are shown at checkout before you complete your purchase.
Delivery options, charges, and estimated timeframes are shown where available during checkout or described on our Delivery Information page. Any timeframes are estimates unless expressly stated otherwise. Delays may occur due to circumstances outside our reasonable control. Please ensure your delivery details are accurate.
Returns, exchanges, cancellations, and refunds are handled in accordance with our Returns & Refunds policy and applicable consumer law. Please review that policy before ordering. Nothing in these terms limits any consumer rights that cannot legally be excluded.
Promotions may have separate conditions, expiry dates, exclusions, or product restrictions. Unless a promotion states otherwise, offers cannot be combined and have no cash value. We may correct obvious promotional errors or withdraw an offer where permitted by law.
To the extent permitted by applicable law, Gym Angels is not responsible for indirect or unforeseeable losses arising from use of the website. Nothing in these terms excludes or limits liability where it would be unlawful to do so, including any non-excludable consumer rights.
Personal information is handled as described in our Privacy Policy. Please read that policy to understand how information may be collected, used, and shared.
We may update these terms from time to time by publishing a revised version on this page. The version displayed when you use the website or place an order is the relevant version, subject to applicable law. For questions, please use the contact details on our Contact page.